Cric88 FAQ — All your questions answered

No. Under Cric88's policy, each person may only operate one account. Creating multiple accounts may result in all accounts being suspended and balances forfeited. If you have an issue with an existing account, please contact the support team.

Yes, after logging in you can update your name, email, and certain details from "Profile Settings". However, changing your registered mobile number requires identity verification. In that case, contact the support team and submit the required documents.

You must be 18 or older to register on Cric88. Participation by minors is strictly prohibited. The platform follows an age verification process to ensure safe and responsible gaming.

On the login page Click the "Forgot password?" link. Enter your registered mobile number and an OTP code will be sent to you. Use that code to set a new password. The whole process takes just 2–3 minutes.

Entering the wrong password several times in a row may temporarily lock your account. Wait 15–30 minutes and try again. If the issue persists, email [email protected] or contact us via live chat.

Yes, Cric88 supports two-factor authentication. Enable 2FA from your profile settings — each time you log in, a one-time OTP code will be sent to your mobile. This adds an extra layer of security to your account.

The following payment methods are currently active on Cric88:

• Mobile Banking — The most widely used and fastest method
• Nagad — Instant transactions
• Rocket — MFS service by Dutch-Bangla Bank
• Bank Transfer — Ideal for large amounts

No extra transaction charges on any payment method.

The minimum deposit on Cric88 is just BDT 200, one of the lowest deposit limits in Bangladesh and ideal for new players. Maximum deposit limits may vary depending on the payment method.

Deposits via Mobile Banking, Nagad, and Rocket are usually credited within 30 seconds to 2 minutes. Bank transfers may take 15–30 minutes. If your deposit hasn't arrived after 30 minutes, contact support with your transaction ID.

After logging in On the withdrawal page Select your preferred payment method (Mobile Banking/Nagad/Rocket), enter the amount, and confirm your registered number. After submitting the request, funds typically arrive within 15 minutes to 2 hours.

The minimum withdrawal on Cric88 is BDT 300. Before withdrawing, make sure your KYC verification is complete — otherwise your withdrawal may be delayed.

Common reasons why a withdrawal may be rejected:

• KYC verification not completed
• Bonus wagering requirements not met
• Deposit method and withdrawal method do not match
• Daily withdrawal limit exceeded

Contact support with your transaction ID to find out the reason.

After registration, the welcome bonus is automatically credited on your first deposit. Bonus amounts and terms may change regularly, so check the promotions page. Specific wagering requirements must be met before the bonus can be used.

No, bonus balance cannot be withdrawn directly. You must play through the bonus and meet the specified wagering requirements (typically 5x to 30x) before any winnings from the bonus are converted to real balance and become withdrawable.

Yes, Cric88 has a referral program. Share your referral link — when a friend registers and makes their first deposit, you earn a bonus. Full details on referral bonuses can be found on the promotions page.

On Cric88 Sports Betting In this section, you can bet on cricket, football, tennis, badminton, kabaddi, and over a hundred other sports. For cricket, live betting is available for all major tournaments featuring Bangladesh, India, Pakistan, and more.

Live Casino In this section, you can play baccarat, roulette, blackjack, Dragon Tiger, and many other popular games with real dealers. Enjoy a real-time experience in HD streaming.

Yes! Slots Free spin offers are available regularly in this section. You can earn free spins through new game launches, special occasions, and the loyalty program. Check the promotions page often so you don't miss out.

Bingo Go to the page and purchase a card. Mark off the matching squares on your card as numbers are called. Complete a set pattern or fill the entire card to win bingo. Online bingo is instant and fun — no big budget needed to get started.

Cric88 is an internationally licensed online gaming platform, operating under the approval of an international regulatory authority. Users are advised to be aware of the laws applicable in their own country. To learn more about responsible gaming, Responsible Gaming See the page.

Ways to reach the Cric88 support team:

• Live Chat: Click the chat button at the bottom right of the site — get the fastest resolution available.
• Email: [email protected] — you'll receive a response within 24 hours

The support team provides assistance in Bengali and is available 24/7, 7 days a week.

Demo mode is available on some slots and table games, letting you practice without real money. However, Live Casino and Sports Betting do not have demo mode — an account balance is required to play.

To close your account, email the support team. Your request will be verified, and if you have a remaining balance, you'll be given the opportunity to withdraw it first. Self-exclusion is also available as part of responsible gaming — for more details, Responsible Gaming See the page.