When you create an account or play on Cric88, certain information is shared with us. This page explains in plain language what we collect, how we use it, and how we keep it safe.
Your personal information is never sold or shared without authorization.
Summary: Cric88 takes your privacy seriously. We only collect information that is strictly necessary, we never sell it to third parties, and your data is always stored in encrypted form.
Cric88 (https://cric88.app) is an online gaming and Sports Betting platform serving users in Bangladesh. This Privacy Policy ("Policy") explains how Cric88 collects, uses, stores, and protects your personal information.
This Policy applies when you:
By creating an account on Cric88 or continuing to use the platform, you are deemed to have accepted this Privacy Policy. If you do not agree with this Policy, please refrain from using our services.
This Privacy Policy is available in both Bengali and English. In the event of any conflict, the English version shall be considered authoritative.
Cric88 only collects information that is genuinely required to provide our services. We never request unnecessary or excessive personal data.
Information Collected at Registration:
Information collected during KYC verification:
Information collected during transactions:
Technical information collected automatically:
Important: We never store or ask for your full payment PIN, OTP, or bank account password.
Summary of data collected:
| Data Type | Source | Mandatory? |
|---|---|---|
| Name & Mobile Number | Registration Form | Yes |
| Date of Birth | Registration Form | Yes (18+ verification) |
| Email address | Registration Form | No (Optional) |
| NID / Passport | KYC Verification | Yes, for withdrawals |
| IP & Device Information | Automatic | Yes (Security) |
| Transaction History | Payment System | Yes |
Cric88 uses your personal information only for the specific purposes outlined below. Your data is never used for any other reason.
For Service Operations:
For Security & Legal Reasons:
For contact and support:
Warning: Cric88 will never ask for your password, OTP, or payment PIN over the phone or by SMS. Any such request is fraudulent.
Cric88 never sells your personal information. However, data may be shared in certain situations as part of normal service operations:
Payment Processor: Necessary information is shared with Mobile Banking, Nagad, and Rocket to verify transactions. Each operator's own privacy policy applies.
Technology Partners: Certain trusted technology providers (cloud hosting, anti-fraud systems) process a limited amount of technical data to keep the platform running. All of them are bound by strict confidentiality agreements.
Legal Obligations: Information may be disclosed in response to a lawful order from a Bangladesh government regulatory authority or court. In such cases, we provide only the specific data requested.
Cric88 never sells or rents your information to advertising companies, data brokers, or any other commercial entity.
Cric88's website and app use cookies and similar technologies to enhance your browsing experience and maintain platform security.
Types of cookies we use:
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may prevent you from accessing your account.
Cric88 does not retain your data longer than necessary. The retention periods for different types of information are listed below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information (name, mobile number) | 5 years after account closure | Legal Obligations |
| KYC Documents | 7 years after account closure | Financial Regulatory Compliance |
| Transaction History | 7 years from the transaction date | Audit & Tax Compliance |
| Gaming Activity Log | 3 years | Dispute Resolution |
| Customer Support Chat | 2 years | Service quality improvement |
| Cookies & Session Data | Up to 30 days | Security & Convenience |
Once the designated retention period ends, data is securely deleted or anonymized.
As a Cric88 member, you have the following rights over your own information. Contact our support team to exercise any of these rights.
For any privacy-related requests, email us at: [email protected] — We aim to respond within 7 business days.
Cric88 strictly prohibits its services for anyone under 18. We do not knowingly collect personal information from minors.
Age is verified at registration and confirmed through a government-issued ID during the KYC process. If we discover that a minor has opened an account:
If you believe a minor is using Cric88, please notify our support team immediately. We will take prompt action.
Cric88 uses industry-leading security technology to protect your data. Below are our key security measures:
You also play a role in keeping your account secure — use a strong password, never share your OTP with anyone, and report any suspicious activity to our support team immediately.
Cric88 may update this Privacy Policy from time to time. Depending on the nature and significance of any changes, we will notify you through the following methods:
Continued use of Cric88 after any changes indicates your acceptance of the updated policy. We recommend checking this page regularly.
Every transaction and piece of personal data is protected with 256-bit SSL encryption. No third party can read this data.
Every account is verified through a government-issued ID, protecting your account from unauthorized access.
Cric88 never sells your personal information to advertisers or data brokers — that is our core commitment.
Only authorized personnel can access your data. All access is logged and regularly audited.
If an unusual login or suspicious transaction is detected, you will receive an instant SMS alert on your mobile.
Your data is securely deleted once the required retention period has passed. We do not hold on to any information beyond that time.